PLEASE READ THESE GENERAL TERMS AND CONDITIONS (“GTC”) CAREFULLY. BY ACCESSING OR USING THIS PLATFORM (AS DEFINED IN CLAUSE 1.1 BELOW) IN ANY WAY, INCLUDING USING THE SERVICES AND RESOURCES AVAILABLE OR ENABLED VIA THE PLATFORM, CLICKING ON THE “I ACCEPT” OR A SIMILARLY LABELLED BUTTON, COMPLETING THE REGISTRATION PROCESS (AS DESCRIBED IN CLAUSE 3 BELOW), OR TICKING A BOX TO CONFIRM THAT YOU HAVE READ AND ACCEPT THESE GTC AND/OR BROWSING THE SITE, YOU REPRESENT THAT YOU HAVE READ, UNDERSTAND, AND AGREE TO BE BOUND BY THESE GTC. [BY USING THE PLATFORM, YOU AGREE THAT WE MAY CHANGE, ALTER, OR MODIFY THE SETTINGS OR CONFIGURATIONS ON YOUR DEVICE OR COMPUTER USED TO ACCESS THE PLATFORM IN ORDER TO ALLOW FOR US TO OPTIMIZE YOUR USE OF THE PLATFORM.]

IF YOU DO NOT AGREE TO THESE GTC OF USE THEN YOU ARE NOT AUTHORISED TO CONTINUE USE OF THE PLATFORM.

1. INTRODUCTION

1.1. BRTH Limited Company (“Anyfeedback”, “we”, “us” or “our”) owns and operates this website (https://anyfeedback.co) and application (https://app.anyfeedback.co) (jointly referred to as “Platform”) which connect Clients with Mentors across a wide range of fields to provide feedback on various fields.

1.1.1. Data of Anyfeedback

Company registration number: 08-09-036879

Registered seat: 210. ajto, II. emelet, 10/A, Szent István ut, HU-9021, Gyor, Hungary

Postal address: 210. ajto, II. emelet, 10/A, Szent István ut, HU-9021, Gyor, Hungary

Tax number: HU32582730

Represented by: Balint Bartha

Phone number: +36309910908

Email: contact@anyfeedback.co

1.1.2. Data of the hosting provider:

Name: Bubble Group, Inc.

Registered seat: 1811 Silverside Road, Wilmington, New Castle County, Delaware 19801

Email: legal@bubble.io

1.2. The Platform enables you to send a direct invite for a Quote for your Project.

1.3. Your use of the Platform will be governed by these GTC, and any other terms and conditions and documents referred to in these GTC, which will form a legal contract between Anyfeedback and you. The terms “you” or “your”, when used in these GTC, refer to you as a user of the Platform. You and we are each a “Party” to these GTC and together are referred to as the “Parties”.

1.4. By browsing or using this Platform and/or by registering for an Account to use the Platform, you are agreeing to be legally bound by these GTC and our privacy policy, available on the Platform (“Privacy Policy”) as a master agreement.

1.5. The issues not regulated in the GTC and their interpretation shall be governed by Hungarian law, in particular with regard to the relevant provisions of Act V of 2013 on the Civil Code (“Civil Code”), Act CVIII of 2001 on certain issues of electronic commerce services and information society services (“e-Commerce Act”) and Government Decree No. 45/2014 (February 26th) on the detailed provisions of contracts concluded between consumers and businesses (“Government Decree”). The mandatory provisions of the relevant legislation shall apply without any specific stipulation.

1.6. If you would like to contact us for any reason, please use the following details: email: contact@anyfeedback.co

1.7. We reserve the right to revise the GTC at any time. If we revise these GTC we will (i) post the revised GTC on the Platform and update the date thereof, as indicated above, and (ii) we will email you at the email address provided to us pursuant to these GTC and thereby give you at least one months’ written notice of any changes to these GTC before they take effect. The changes will take effect one month after we email you. If you do not delete your Account, you will be deemed to have expressly accepted the changes.

1.8. These GTC were last updated on the date appearing at the beginning of these GTC.

2. DEFINITIONS AND INTERPRETATIONS

2.1. When the following words with capital letters are used in these GTC, this is what they will mean:

“Account” has the meaning set out in Section 3;

“Applicable Law” means all applicable statutes, legislation, directives, statutory instruments, laws and regulations, the treaties of the European Union and Hungary;

“Business Day” any day other than a Saturday, Sunday, bank or public holiday, when banks are open for business in Hungary; 

“Civil Code” means the Hungarian Act V of 2013 on the Civil Code (2013. évi V. törvény a Polgári Törvénykönyvről);

“Client” a natural person who has reached the age of 18 or legal entity which complete the Registration to the Platform;

“Confidential Information” means all information in any form relating to a person (other than any information disclosed by such person which is explicitly marked as non-confidential or public), save to the extent that such information:

1. is already in the public domain in the relevant area of application at the time of disclosure; or

2. enters the public domain in the relevant area of application other than by a breach of any obligation of confidentiality; or

3. was developed by the recipient independently (other than any derivative of any confidential information as aforesaid).

Without limiting the foregoing, such confidential information shall include:

1. Trade Secrets, Protected Know-how and other business secrets and know-how and any other intellectual property whose one or more elements (but not as a whole) is in the public domain;

2. all documentation, materials, drawings, data and articles provided through or in connection with the Platform;

3. ideas, concepts, plans, solutions, specifications, technical information, including technology plans, standards of technology, records of research and development, technology reports, inspection reports, experimental data, experimental outcomes, computer software, databases, blueprints, samples, models, operation manuals, technology files and relevant correspondence;

4. operational information, including list of providers and contractual partners, list of customers, business and marketing strategies, costs, prices, marketing data and procurement data;

5. financial information, including documents of banking accounts, reckonings, bills, financial statements, accounting books, accounting certificates, credit certificates, taxation certificates, financial reports, budget statements, balance conditions, credit conditions, audit reports and financial documents;

6. business, operational, technical or other processes, methods or developments;

7. physical or IT access information (login names and passwords);

8. information relating to business opportunities, commercial partners, contractual arrangements, research and development activities, key employees and personnel;

9. any information derived (whether by conclusion or otherwise) from any of the foregoing;

“Contracts” means the following type of contracts:

• “Platform Contract” has the meaning set out in Article 3.2;

• “Credit Purchase Contract” has the meaning set out in Article 10.1;

• “Feedback Contract” has the meaning set out in Article 8.2;

“Credit” A payment unit purchased by the Client or credited by Anyfeedback in the cases specified in these GTC that can be used to pay for Mentors’ Feedback. Credits may be used for an indefinite period; however, if the Platform or Anyfeedback ceases to operate, the purchased Credits will no longer be usable;

“Credit balance” the amount of Credit purchased by the User or credited by Anyfeedback, recorded in the Client's Account;

“Mentor” The natural or legal person who has registered on the Platform as a Mentor and has been approved by Anyfeedback;

“Feedback” all textual, visual, and audiovisual information provided to the Client by the Mentor during the completion of the Job;

“Intellectual Property Rights” means patents, rights to inventions, copyright and related rights, all other rights in the nature of copyright, utility models, trademarks and service marks, business names and domain names, rights in get-up and trade dress, prototypes, techniques, drawings, patterns, techniques, computer programs, source codes, goodwill, rights in designs, database rights, rights to use, and protect the confidentiality of Confidential Information (including know-how (including Protected Know-how) and business secrets (including Trade Secrets)), and all other intellectual property rights, in each case whether registered, unregistered or the subject of a pending application and all applications and rights to apply for and be granted, renewals, revivals, reversions, divisions or extensions of, and rights to claim priority from, such rights and all similar or equivalent rights or forms of protection which subsist now, or may subsist in the future, in any part of the world;

“Job” the content and instructions uploaded by the Client, based on which and under the conditions of which the Mentor must provide Feedback on the Project;

The Job can be in the following statuses: 

• “Invite Pending” the status of the Job from the moment the Client begins providing the information specified in Article 6.2 of Client GTC and invites an Mentor to provide a Quote until the Mentor provides a Quote or rejects the Job, but no longer than 30 days;

• “Quote Pending” the status of the Job from the moment the Mentor provides a Quote for the Client until the Client accepts or rejects this Quote, but no longer than 7 days;

• “Quote Accepted” the status of the Job from the moment the Client accepts the Quote of the Mentor and the Mentor may complete the Job until the Mentor marks the Job as finished;

• “Job Pending” the status of the Job from its marked finished by the Mentor until the Client accept or reject the Job, but no longer than 48 hours;

• “Closed Job status” means the status when a previous Job is finished either because the Mentor rejected the Invite of the Client; or the Client rejects the Quote of the Mentor, or the Client accepts the Job once its marked finished by the Mentor.

“Project” means text, graphics, images, audio, video, information or other material or content uploaded to the Platform by the Client to be feedbacked by a Mentor. The uploaded materials must comply with the formats and size limits specified by the platform. The Client is responsible for ensuring that the materials do not infringe on copyrights or other legal regulations.

Projects uploaded to the Platform must fall within the categories specified on the Platform. Anyfeedback reserves the right to modify the available categories at any time to reflect the needs and preferences of Clients. It is expressly prohibited to upload Projects that require professional advice or necessitate the Mentor holding any specific degree or license. In particular, the provision of medical, legal, or any other regulated advice on the Platform is strictly forbidden. Clients and Mentors are responsible for ensuring that all submitted Projects comply with these guidelines.

“Project price” means the Credit amount for which the Mentor undertakes to provide Feedback;

“Registration” completing the Account registration process (as described in Article 3.1 below), and clicking on the “I ACCEPT” or a similarly labelled button, and/or checking a box to confirm that you’ve read and accepted these GTC; 

“Quote” the Mentor's offer to perform the Job published by the Client.

3. REGISTRATION ON THE PLATFORM

3.1. For the Client to access and use the Platform it is necessary to create an Account via Registration.

3.2. With the Registration to the Platform the Parties enter into a contract to use the Platform under these GTC. (“Platform Contract”)

3.3. Anyfeedback may reject any Account registration at its sole discretion and without giving reasons.

3.4. Anyfeedback may reject any Account registration at its sole discretion and without giving reasons.

3.5. Prior to the confirmation of the acceptance of the GTC, the Client has the opportunity to correct data that may have been incorrectly recorded during the Registration process on the Registration interface or by submitting a request to Anyfeedback’s customer service email address (Clause 1.6 of these GTC).

3.6. Once all the required data is provided and these GTC are accepted by the Client, the Client will receive a confirmation link sent to the e-mail address provided during the Registration which must be clicked on for the completion of the Registration. By clicking on the confirmation link the Registration is completed. Should the Client not confirm the Registration by clicking on the confirmation link within 24 hours as of its receipt, the Registration is considered to be withdrawn.

3.7. If you provide any information that is untrue, inaccurate, not up to date or incomplete or Anyfeedback has reasonable grounds to suspect that such information is untrue, inaccurate, not up to date or incomplete, Anyfeedback has the right to: (i) suspend or terminate the Account and refuse any and all current or future use of the Platform (or any portion of it) or any content available through the Platform, effective immediately.

3.8. The Account is not transferable. The Client agrees not to share the Account password with any third party and to keep its Account and Account password confidential and secure. The Client is fully responsible for all activities that occur under the Account. The Client must promptly notify us of any actual or suspected unauthorised use of the Account or any other breach of security or if it has reason to believe that the Account or Account password has been compromised in any way. The Client shall be liable for any unauthorised use of the Account. Anyfeedback reserves the right to remove or reclaim any username at any time and for any reason, such as claims by a third party that a username violates that third party’s rights. The Client agrees not to create an Account or use the Platform if it has been previously removed by Anyfeedback.

4. SCOPE OF THE PLATFORM

4.1. WE DO NOT GUARANTEE (I) THE CONTINUOUS AND UNINTERRUPTED AVAILABILITY AND ACCESSIBILITY OF THE PLATFORM, (II) THAT THE PLATFORM WILL BE SECURE OR FREE FROM BUGS AND VIRUSES, AND/OR (III) THAT THE PLATFORM WILL BE FREE FROM ERRORS AND OMISSIONS.

4.2. We may restrict the availability of the Platform or features thereof, if this is necessary in view of capacity limits, the security or integrity of our servers, or to carry out maintenance measures.

4.3. We will, at any time, be entitled to modify the Platform without any prior notice to you, including by making new functionalities available to Clients or by removing or suspending existing functionalities. Any changes will be made with due consideration to maintaining the continuity and quality of the Platform.

4.4. We assume no responsibility for the conduct, whether online or offline, of any Client of the Platform.

5. COMMITMENT AND IMPROPER USE

5.1. You must not misuse the Platform by knowingly introducing viruses or any other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to the Platform, the server on which the Platform is stored or any server, computer or database connected to the Platform. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the Platform will cease immediately.

5.2. You must not engage in any activity which may disrupt the smooth operation of the Platform. 

5.3. You must inform us of any illegal or otherwise abusive use of the Platform.

5.4. The Client is liable for any improper use of the Platform set out in these GTC regardless of whether the improper use is committed by the Client or any third party to whom the Client granted access to the Platform.

6. REQUEST A QUOTE FOR YOUR PROJECT

6.1. The Client has the option to upload the Project to the Platform in order to create a Job for a Feedback from a Mentor through the Platform.

6.2. To request a Quote for their Project, the Client must provide the following information regarding the Project:

6.2.1. The Client shall specify the type of Feedback required for the analysis, which may include textual evaluation, detailed analysis, visual feedback, video feedback or other specific requirements. The Client must clearly define their expectations regarding the feedback.

6.2.2. The Client shall provide a comprehensive Project description, detailing the Project’s objectives, necessary analysis criteria, desired outcomes, and any other pertinent information. The description must be sufficiently clear and detailed to ensure that the Mentors fully comprehend the Project and the Client’s needs regarding the Feedback.

6.2.3. The Client shall specify a realistic price range for the Job, considering the complexity of the Job and the time investment required from a Mentor for the Feedback.

6.2.4. The Client shall determine which Mentor should be requested to provide a Quote for the Project. The Client may request Quotes from multiple Mentors by sending Quote requests individually to each Mentor. 

6.3. During the performance of the Job, there is no possibility for direct communication between the Client and the Mentor. Therefore, the Client must provide the information specified in section 6.2 with such quality and detail that the Mentor can complete the Job and provide Feedback in accordance with their professional standards and the generally expected level of quality.

The Feedback provided by Mentors on the Platform is strictly personal and intended to offer third-party insights for the Client. It is explicitly stated that such Feedback should not be construed as professional advice or guidance. Clients acknowledge that they should not rely on the Feedback as a substitute for professional consultation, and the Platform disclaims any responsibility for actions taken based on the Feedback received. Clients are encouraged to seek appropriate professional advice for their specific needs and circumstances.

The Platform serves solely as a communication medium between Mentors and Clients, designed to facilitate connections and promote collaborative interactions effectively. As such, the Platform disclaims any liability for damages arising from the actions, decisions, or interactions of the Mentors within the framework of the Feedback Contract. Clients acknowledge that the Platform is not responsible for the outcomes of mentorship engagements or any disputes that may arise between Mentors and Clients.

6.4. By providing the information specified in Article 6.2 the Quote request will be sent to the selected Mentor and the Job will be placed in Invite Pending Job status.

6.5. Jobs and information specified in Article 6.2 cannot be exported from the Platform. The Job can only be viewed by the invited Mentor(s) on the Platform.

7. ACCEPTANCE OF A QUOTE

7.1. The Client will receive notifications about Quotes submitted for their Job(s) with an Invite Pending status. If the Client finds the information provided in the Quote and the Mentor's professional qualifications confirmed by Anyfeedback satisfactory, they have the option to accept one or more of the Quotes submitted for the Job with a Quote Pending status. The Client accepts a Quote by clicking the "Accept" button or a similarly labelled button related to the specific Quote.

7.2. Upon acceptance of the Quote, the Credit amount specified in the Quote will be deducted from the Client's Account, and the Mentor will be obligated to complete the Job within maximum 30-days. The acceptance of the Quote creates a contract under the Mentor GTC for the completion of the Job. (“Feedback Contract”)

7.3. With the acceptance of the Quote according to Article 7.1, the Client gives their explicit consent specified in Section 29 (1) m) of Government Decree No. 45/2014 (26.II.) to begin the performance of the Feedback Contract.

7.4. Simultaneously with the acceptance of the Quote, Anyfeedback confirms the conclusion of the Feedback Contract to the Client via email.

7.5. The 30-day deadline for completing the Job will commence the day following the acceptance of the Quote.

7.6. Once the Quote is accepted the Client shall no longer have the option to withdraw the acceptance.

7.7. The Mentor shall have the option to withdraw the Quote even after its acceptance. If the Quote is withdrawn following its acceptance by the Client, the Credit amount specified in the Quote and deducted at the time of acceptance pursuant to Article 7.2 shall be credited back to the Client's Account.

8. COMPLETION OF THE JOB

8.1. The Mentor is obligated to complete the Job within a 30-days deadline and mark the Job as finished by clicking the "Mark as Finished" button or a similarly labelled button

8.2. According to section 8.1, a Job marked as finished will enter Pending Job status, and the Client will be notified, and the Feedback will be visible for the Client. In Pending Job status, the Mentor can no longer modify their Feedback.

8.3. If the Client would consider that the Mentor has not completed the Job as agreed in the Feedback Contract, the Client has the right to object the completion of the Job within 48 hours after the Job gets Pending Job status. 

8.4. The Client shall be required not to object the completion if the Feedback complies with the provisions set forth in Articles 6.2.2 – 6.2.4 of the Job and if the Mentor has exercised professional diligence in accordance with the qualifications confirmed by Anyfeedback.

8.5. The Client entitled reject the Feedback and object the completion of the Job in the following cases:

8.5.1. The Feedback does not comply with the requirements outlined in the Job according to Articles 6.2.2 – 6.2.4 This includes any specific instructions, standards, or expectations set forth in the Job.

8.5.2. The Mentor did not exercise the expected level of professional diligence and skill that corresponds to their qualifications as confirmed by Anyfeedback.

8.6. After not objecting the completion of the Job within 48 hours, the Client has the option to provide feedback on the quality of the work performed by the Mentor by rating it on a scale of 1-5 stars and writing a textual review. The rating and review provided by the Client will be visible to both the Mentor and all other Clients. The Client shall provide honest and accurate rating and/or review based solely on the work of the Mentor. Offensive, defamatory, or inappropriate rating and/or review is prohibited. Client shall not post reviews that contain personal information or violate privacy, intellectual property, or any other rights. Any review in breach of these provisions will be deleted.

8.7. If the deadline set out in Article 8.3 passes without the Client objecting the completion of the Job, the Job will be deemed accepted. 

8.8. If the Mentor does not fulfil their obligations set out Article 8.1 within 30-days, the Job will be automatically considered incomplete. In the event of non-completion, the Credit amount specified in the Quote will be credited back to the Client's Account, and the Mentor will automatically receive a 1-star rating. In this case, the Client not entitled to write a textual review of the Mentor.

9. CREDIT PURCHASE

9.1. The Client may acquire Credits exclusively through purchases from Anyfeedback (“Credit Purchase Contract”) or through credits granted by Anyfeedback.

9.2. When purchasing Credits, the Client may only use Stripe card payments; no other payment methods are available.

9.3. The prices of Credits displayed are indicative, and the final amount will be calculated after providing the billing information specified in section 9.6, prior to payment.

9.4. Credits can only be purchased in United States Dollars.

9.5. The Client’s Credit balance will be recorded in the Client’s Account.

9.6. To purchase Credits, in addition to the information according to Article 3.2, the Client must provide the following billing information:

9.6.1. If the Client is a natural person:

9.6.1.1. Full name

9.6.1.2. Country

9.6.1.3. Address

9.6.2. If the Client is a legal entity:

9.6.2.1. Company name

9.6.2.2. Tax number

9.6.2.3. Country

9.6.2.4. Registered office

9.6.3. The Client declares and warrants that the information provided is true and accurate.

9.7. Credits are not refundable

9.8. Anyfeedback may grant the Client with Credits for referring other new Clients or Mentors to use the Platform. Details of such Referral Credit Bonus is regulated in our Referral Policy.

10. CONTACTING AND COMPLAINT HANDLING

10.1. Anyfeedback’s customer service can be reached by email at support@anyfeedback.co, by post at Door 210, II. Floor, 10/A, Szent Istvan ut, HU-9021, Gyor, Hungary.

10.2. In the event of any Client complaint related to operation to the Platform, the Parties are obliged to conduct negotiations to reach an agreement and prevent legal disputes.

10.3. Client complaints may be submitted by e-mail or by mail at the address of Anyfeedback’s registered seat. To settle a Client complaint submitted in this manner, Anyfeedback shall take substantive action or send a reply within 30 days upon receipt.

10.4. As an alternative dispute resolution method, Clients qualifies as a consumer has the right to initiate conciliation board proceedings. In the area of Gyor, Clients qualifies as consumers may turn to the Gyor-Moson-Sopron County Conciliation Board operating next to the Chamber of Commerce and Industry or any other Conciliation Board based on the address of the consumer.

10.4.1. Contact details of the Gyor-Moson-Sopron County Conciliation Board:

10.4.1.1. Address: 9021 Gyor, Szent Istvan ut 10/A

10.4.1.2. E-mail: bekelteto.testulet@gymsmkik.hu

10.4.1.3. Phone number: +36 96 520-217

10.5. Clients qualifies as a consumer can also use the online platform established under Regulation (EU) No 524/2013 of the European Parliament and of the Council to settle consumer disputes online. The platform is available under http://ec.europa.eu/odr where Clients qualifies as a consumer can make complaints.

11. DURATION OF CONTRACTS, RIGHT OF WITHDRAWAL AND TERMINATION

11.1. The Platform Contract between Anyfeedback and the Client under these GTC is concluded for an indefinite period and terminates automatically, whereby the Account and the data provided by the Client at the time of registration are deleted, if the Client does not use Platform for a full year (does not log in their Account) and does not respond to the warning e-mail sent by Anyfeedback about the deletion. In case of automatic termination of the contract, the Client is entitled to re-register at any time.

11.2. Both Anyfeedback and the Client shall be entitled to terminate the Platform Contract under Article 11.1 with immediate effect and without giving reasons. The Client may terminate the Platform Contract by deleting their Account. Anyfeedback excludes any financial liability in connection with the termination. In the event of termination Anyfeedback shall not be obliged to refund any Credit.

11.3. Furthermore, the Client is entitled to withdraw from the Credit Purchase Contract concluded under these GTC without giving any reason within the period specified by law. The Client may exercise the right of withdrawal within fourteen (14) days from the date of conclusion of the Credit Purchase Contract. If the Client wishes to exercise the right of withdrawal, shall send to Anyfeedback within the period a clear statement of its intention to withdrawal the Credit Purchase Contract or a completed copy of the model withdrawal statement in accordance with Annex 2 of Government Decree No. 45/2014 (26.II.) (collectively “Withdrawal Statement”) via email. Client shall be deemed to have exercised their right of withdrawal within the time limit if the Client sends the Withdrawal Statement to Anyfeedback before the expiry of the time limit. Anyfeedback shall immediately acknowledge receipt of the Client’s Withdrawal Statement by e-mail and shall take measures to terminate the Credit Purchase Contract.

11.4. If the Client terminates the Credit Purchase Contract in accordance with the legal provisions, Anyfeedback shall immediately, but no later than 14 days after receipt of the Client’s Notice of Termination or after becoming aware of the termination, refund the amount paid by the Client for Credits. In making the reimbursement, Anyfeedback shall use the same method of payment as used for the original transaction, unless the Client expressly agrees to another method of payment; no additional costs shall be incurred by the Client because of the use of this method of reimbursement.

11.5. The Client acknowledges that the Job under the Feedback Contract is a digital content provided on a non-tangible medium, the performance of which begins simultaneously with the acceptance of the Quote according to Article 7.1. Thus, based on Section 29 (1) m) of Government Decree No. 45/2014 (26.II.), the Client is not entitled to terminate from the Feedback Contract after accepting the Quote.

12. INTELLECTUAL PROPERTY

12.1. Intellectual Property of Anyfeedback

12.1.1. The Platform, all software enabling or made available by Anyfeedback for the use of the Platform (“Anyfeedback Software”) and all design or other content of the Platform are protected by copyright and other Intellectual Property Rights and the Applicable Law. Anyfeedback are the owner of all Intellectual Property Rights connected to the operation of the Platform and its features, functionalities, data, reports and any other content or material generated or provided by the Platform, Anyfeedback Software and the design elements of the Platform, and you acknowledge and agree that such Intellectual Property Rights shall remain vested in Anyfeedback.

12.1.2. Client must not in any way infringe the Intellectual Property Rights of Anyfeedback. Client must promptly notify us of any infringement or suspected or threatened infringement of the Platform that may at any time come to your notice, giving reasonable particulars. Client must refrain from any conduct or action which may endanger the operation or security of the Platform, or which may otherwise be harmful to the Platform or the rights and interests of Anyfeedback or other Clients. Client must refrain from using the Platform for any unlawful activity. If you are in breach of this Article, we will have the right to immediately suspend your access to the Platform or immediately terminate your Account.

12.1.3. Client shall not, whether in whole or in part, use, copy, edit, translate, adapt, merge, disassemble, decompile, or reverse engineer, prepare derivative works of, present, publish, distribute, license, sell or otherwise exploit the Platform, Anyfeedback Software and/or any design elements of the content prepared via the Platform. Client shall not enclose any trademark, logo (including images, text or form) of Anyfeedback. Client shall not use any metatags or other “hidden text” using Anyfeedback’s name or trademarks. Client shall not use any software, devices or processes (including but not limited to avatars, data mining or web scraping tools, or the like) to extract or download data from the Platform (except that we grant the operators of public search engines revocable permission to copy materials from the website of the Platform for the sole purpose of and solely to the extent necessary for creating publicly available searchable indices of the materials, but not caches or archives of such materials). Client shall not access the Platform to build any other website, application, or service. Any future release, update, or other addition to the Platform, Anyfeedback Software and design elements of the content that can be prepared via the Platform will be subject to these GTC. Anyfeedback and its suppliers, and service providers reserve all rights not granted in these GTC. In the case of any unauthorised use of the Platform, Anyfeedback Software and/or design elements available on the Platform, Anyfeedback is entitled to suspend your Account without notice and/or terminate your Account.

12.1.4. Subject to your compliance with the GTC, Anyfeedback grants you a limited, non-exclusive, non-sublicensable, non-transferable, revocable license to access the Platform and use the content available on the Platform for your own purposes, in accordance with these GTC and the Applicable Law.

12.1.5. Your legal rights that cannot be excluded under the Applicable Law shall remain unaffected by these GTC.

12.1.6. The provisions of this Article, protecting the Intellectual Property Rights of Anyfeedback, will remain in force even after the termination of any Contracts.

12.2. Intellectual Property of the Client

12.2.1. Subject to the provisions of these GTC, the Client may upload content as a Project to the Platform to create a Job and make it available to Mentors on the Platform. All content uploaded by the Client is considered the Intellectual property of the Client and is protected accordingly. The Client is fully responsible for any data and all content that it creates, uploads, transmits or otherwise makes available to Mentors.

12.2.2. By making available to Anyfeedback and Mentors any content prepared through the Platform, you grant Anyfeedback and the Mentors a limited, non-exclusive, royalty-free, worldwide, revocable, not sublicensable and not transferable licence to use such content exclusively on the Platform and exclusively for the purposes defined in the GTC.

12.2.3. Client shall not make available any content prepared through the Platform that violates or circumvents any right of Anyfeedback or any third party (including any other user) or otherwise is objectionable. Client shall bear all legal consequences and liabilities arising in relation to such content. If you are in breach of this Article, Anyfeedback will have the right to immediately suspend your access to Platform or immediately terminate your Account. 

12.2.4. We do not undertake checks on the content prepared by you through the Platform to determine its quality, suitability, accuracy, timeliness, or completeness.

13. LIABILITY

13.1. Anyfeedback shall be solely responsible for ensuring the operation of the Platform in accordance with these GTC.

13.2. The use of Platform for any purpose other than request feedback for Project is prohibited. Anyfeedback shall not be liable for any damage caused by such use.

13.3. Anyfeedback explicitly excludes all liability for any damages or other claims of the Clients due to any infringement or action of any Mentors within the scope of any Feedback Contract.

13.4. Liability for defects

13.4.1. In the event of a faulty performance of Anyfeedback, Client may enforce a claim against Anyfeedback in accordance with the provisions of the Civil Code.

13.4.2. Client has the following options to exercise your right to enforce the liability for defects at their sole discretion:

13.4.2.1. Client may request a repair or replacement unless the fulfilment of any of the requirements the Client choose is impossible or would result in a disproportionate additional cost for Anyfeedback compared to fulfil their other claims. If the Client did not or could not request repair or replacement, they may claim a proportionate discount of the consideration or they may have the fault repaired at the expense of Anyfeedback, or as a final solution, may withdraw from the contract.

13.4.2.2. Client can also switch from your chosen liability for defects to another, but you will bear the cost of the transition, unless it was justified, or they had to do so because of Anyfeedback.

13.4.3. Users must announce the error immediately after discovering it, but not later than within two months of the discovery. At the same time, please note that Clients may not enforce their rights for liability for defects beyond the two-year limitation period after the performance of the contract.

13.5. Within six months of completion, the claim for liability for defects is not subject to any conditions other than sending a notification on the fault and certifying that the product or service was provided by Anyfeedback. However, after six months of completion, Client are required to prove that the fault you have detected was already present at the time of completion.

13.6. Anyfeedback excludes all liability towards Clients who are not qualified as consumers.

13.7. Product Warranty Information

13.7.1. Please be advised that since Anyfeedback does not sell movable properties, it has no product liability.

13.8. Anyfeedback excludes all liability for the behaviour of the Client during the use of Platform.

13.9. Anyfeedback excludes any liability for any behaviour during the use of Platform that violates the security of the information systems used by the Users, in particular the use of computer viruses and other devices capable of causing damage, unauthorized access to, destruction of, damaging and disclosure of personal and other data held by Anyfeedback.

13.10. Damage caused by or in connection with such behaviour is the sole responsibility of the person expressing such behaviour. At the same time, Anyfeedback shall make all reasonable technical efforts to prevent unauthorized access to the database of the Platform it operates.

13.11. Anyfeedback shall exclude liability for any failure for any reason beyond its control, which temporarily, permanently, or finally obstructs or derails the achievement of Platform’s objective. Anyfeedback is entitled to temporarily suspend the continuous availability of Platform for updates or in the event of a server failure, without compensation.

13.12. Anyfeedback also disclaims any liability for any external attacks on the Platform or the server that operates it, and for any malfunctions resulting from such attacks, as well as for any other malfunction of the Platform due to causes beyond its control, during which time it is not or only partially usable. In such cases, Anyfeedback will endeavour to take all necessary measures to identify and rectify the cause of the error as soon as possible.

13.13. Anyfeedback excludes any liability for any damage resulting out of faults or malfunctions.

13.14. Anyfeedback reserves the right to limit, suspend or terminate the availability of the Platform.

14. SETTLEMENT OF DISPUTES

14.1. If you have any queries or complaints about the Platform or in relation to the Services, please contact us using the contact information as detailed in Article 1.6. We will use reasonable efforts to respond to you promptly.

14.2. In the event of any dispute arising from or in connection with the Platform or the Services between Anyfeedback and you, the Parties shall first attempt to resolve the dispute through friendly consultations in good faith. In the event that no resolution satisfactory to both Parties is reached within thirty (30) days after commencement of such consultation, the dispute will be settled before Hungarian courts competent pursuant to the general rules of Act CXXX of 2016 on Civil Procedure.

15. GOVERNING LAW

15.1. Hungarian law shall be applicable to the settlement of any disputes between the Parties. The Parties stipulate the exclusive competence of Hungarian courts. Based on the competence of the court the 2nd and 3rd District Court of Budapest or the Regional Court specified as generally competent court in the Code of Civil Procedure should settle any disputes between the Parties.

16. MISCELLANEOUS PROVISIONS

16.1. These GTC entered into force on 6 March 2025. Anyfeedback reserves the right to unilaterally amend these GTC. Anyfeedback will publish the amended GTC on the website (https://anyfeedback.co) and will also inform Clients of any changes to the GTC by sending a message to the e-mail address they provided during registration.

16.2. The relevant provisions of Hungarian law shall expressly govern these GTC.

Last modified on 6 March 2025